All Of Us understands that privacy and security of personal information are very important to users, therefore All Of Us commits to making the utmost effort to protect the privacy of All Of Us users.
The privacy policy describes how All Of Us collects and processes personal information when All Of Us users utilize our services. By agreeing to use the services of All Of Us, All Of Us users fully agree to the contents of this Privacy Policy. All Of Us may amend the content of the policy by posting a revised version on the All Of Us system, with the revised version taking effect from the time of posting. If All Of Us users continue to use the Service, it means that All Of Us users accept and firmly agree to comply with the latest updated Terms of Use.
1. Information All Of Us requires users to provide
To fully utilize the utilities on All Of Us software products, All Of Us users need to register as members and provide their personal information. The information All Of Us requires All Of Us users to provide includes but is not limited to the following information about All Of Us users:
- Company name, store, business unit
- Full name, age, residential address
- Email, mobile phone number, landline phone number
- IP address (Internet Protocol), web browser type (Browser), connection speed, number of pages All Of Us users view, the time All Of Us users visit, the addresses that this Browser accesses.
All user information provided to All Of Us will be stored on the All Of Us system at the All Of Us office. When needed, All Of Us users can inquire about the collection, processing of information related to their personal information security at the address:
ALLOFUS JOINT STOCK COMPANY
Office: 53 Truong Dinh, Ward Vo Thi Sau, District 3, HCMC
Email: [email protected]
2. Definitions
Explanation of definitions:
- "Customer": All Of Us's customer.
- "Customer Data": Personal data, reports, addresses, and other electronic files, folders, or documents that Service Users store within the Service.
- "Personal Data": Information related to an identified or identifiable individual.
- "Public Area": Area of the Website accessible by both Users and Visitors without needing to log in.
- "Restricted Area": Area of the Website that can only be accessed by Users where access requires logging in.
- "User": An employee, agent, or representative of the Customer, who primarily uses the restricted areas of the Website for the purpose of accessing the Service to that extent.
- "Visitor": An individual who is not a User, who uses the public area but does not have access to the restricted areas of the Website or Service.
3. How does All Of Us protect and store user information?
All Of Us stores and processes the personal information of All Of Us users on servers, and protects it with physical, electronic measures including: firewalls, data encryption, and procedures as per the data protection law requirements. All Of Us enforces physical access controls to information and All Of Us only allows access to personal information to those employees who need it to fulfill their job responsibilities within the All Of Us system.
4. When is the information of All Of Us users stored in the system of All Of Us?
The goal of All Of Us is to provide a comprehensive enterprise management solution, solving all issues related to management in the enterprise to reduce time and operational costs. Therefore, All Of Us stores personal information of All Of Us users to:
- Provide information, services, and support as requested by All Of Us users.
- Send emails notifying about programs, notable events of All Of Us.
- Resolve disputes, issues arising related to the use of All Of Us features.
- Prevent illegal or prohibited activities listed in the Terms of Use.
- Measure and improve All Of Us's services.
- Verify the accuracy of information that All Of Us users provide with third parties.
- Other purposes allowed by law and All Of Us will notify All Of Us users in each specific case.
When using the software feature, All Of Us users understand and accept that All Of Us has the right to access data on the phone linked to the All Of Us user's software such as: Read and write to the phonebook, get the current location of All Of Us users, write data from the All Of Us Website/Application to the memory card, access the Internet from All Of Us user's device.
All these accesses are only performed by All Of Us when All Of Us users consent. When All Of Us users have given permission to All Of Us, it is acknowledged by all parties that All Of Us users will have no complaints about this access.
All Of Us commits to absolutely keep all information of All Of Us users confidential when using the software, applications of All Of Us. All Of Us will not disclose to third parties unless with the consent of All Of Us users or required by competent state agencies or allowed by law. All Of Us only changes the information of All Of Us users on the All Of Us application when there is consent or confirmation of the request
from All Of Us users.
5. What should All Of Us users do to secure information
After completing the service handover, All Of Us users are the only entity that owns and is responsible for securely managing their identification information, accounts, passwords. All Of Us users can log into their accounts to edit information, have the right to request All Of Us to check, update, adjust, or cancel their personal information registered with All Of Us.
All Of Us will check, update, adjust, cancel personal information of All Of Us users upon request, or provide the information subject with tools to self-check, update, adjust their personal information. All Of Us only supports All Of Us users through accounts that All Of Us users proactively provide to All Of Us.
All Of Us users immediately notify All Of Us when detecting unauthorized access with their accounts or security loopholes, including loss, theft, disclosure of password and other security information to be supported.
All Of Us users are responsible for the content of emails sent from the mailbox in their account. All Of Us advises All Of Us users to change the password after providing the password to related parties for the purpose of support usage.
All Of Us is not responsible for unauthorized third-party intrusion due to negligence on the part of All Of Us users.
6. Who or which organizations are allowed to access All Of Us user information
All Of Us commits not to provide personal information of All Of Us users to any third party. However, other individuals, organizations may be allowed access to All Of Us user information in the following cases:
- Information that All Of Us users have made public.
- All Of Us has consent from All Of Us users to disclose this information.
- Third parties that All Of Us users authorize, with notarized, authenticated documents
- Upon legal request or from a state agency or if All Of Us believes that action is necessary to comply with legal requirements or according to the law
- Protect the rights, interests, property, safety of someone else on a balance of interest basis of all parties
- For other third parties that All Of Us has joint venture, affiliation to provide services on All Of Us or new services related to All Of Us that All Of Us users are also using those linked services.
7. Complaint resolution
For all cases of feedback, complaints, All Of Us users please send to All Of Us at Email: [email protected] or call the customer care department hotline: 1900 3313 or contact directly:
ALLOFUS JOINT STOCK COMPANY
Office: 53 Truong Dinh, Ward Vo Thi Sau, District 3, HCMC.
Email: [email protected]
Depending on the complexity of the complaint content, All Of Us will have a corresponding processing time. The complaint resolution result will be notified to All Of Us users. If necessary, All Of Us may invite the complainant to work directly. All Of Us will strive to always resolve complaints of All Of Us users in the shortest time and in the spirit of negotiation, reconciliation, respect, and mutual benefit.
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